Your privacy is truly important to us.
What kinds of information do we collect?
Depending on which Services you use, we collect different kinds of information from or about you. We don’t ask you for personal information unless we truly need it.
Things you do and information you provide.
We collect the content and other information you provide when you use our Services, including when you purchase a membership, sign up for an account, create or share, and message or communicate with others. In order to provide you the best experience, we may collect information from or about the computers, phones, or other devices where you install or access our Services
Content and material information you provide.
We collect the content and other information you provide when you use our Services, including when you submit training materials for review or attend an appointment, or participate in a practice run. In order to provide you the best experience, we may provide feedback on submitted training materials.
Included are your GDPR compliant fundamental rights, on how information is collected, stored and used. You have:
The right to be informed – how personal data (name and email address and if a customer, your member details). The right of access – any information held and how it is processed.
The right of rectification – individuals will be entitled to have personal data rectified if it is inaccurate or incomplete. The right to erasure – the right to having personal data deleted or removed.
The right to restrict processing – the right to block or suppress processing of personal data. The right to data portability – retain and reuse their personal data for their own purpose.
The right to object – in circumstances, you are entitled to object to personal data being used. The right to safeguard automated decision making based on automated processing – you are protected against the risk that a potentially damaging decision is made without human intervention.
Information about payments.
We collect information about the purchase or transaction for your paid membership. This includes your payment information, such as your credit or debit card number and other card information, and other account and authentication information, as well as billing, shipping and contact details. We don’t store personal information on our servers unless required for the on-going operation of one of our services such as member login details.
Information from third-party partners.
We don’t share your personal information with anyone except to comply with the law, develop our products, or protect our rights.
We receive information about you and your activities on and off from third-party partners, such as information from a partner when we jointly offer services or from an advertiser about your experiences or interactions with them.
How do we use this information?
We are passionate about creating engaging and customized experiences for people. We use all of the information we have to help us provide and support our Services. Here’s how:
Provide, improve and develop Services.
We are able to deliver our Services, personalize content, and make suggestions for you by using this information to understand how you use and interact with our Services and the people or things you’re connected to and interested in on and off our Services.
We also use information we have to provide shortcuts and suggestions to you based on members’ experiences and suggestions.
We may conduct surveys and analyze the information we have to evaluate and improve products and services, and develop new products or features.
Communicate with you.
We use your information to send you program and marketing communications, communicate with you about our Services and let you know about our policies and terms. We also use your information to respond to you when you contact us or our support desk.
Promote safety and security.
We use the information we have to help verify accounts and activity, identify proper training modules, and protect your account.
Note To California Residents
If you live in the State of California, under the California Civil Code, you have the right to request that companies who conduct business in California provide you with a list of all third parties to which the company has disclosed Personal Information during the preceding year for direct marketing purposes.
If you are a California resident and want to request information about how to exercise your third party disclosure choices, you must send a request to the following address with a preference on how our response to your request should be sent (email or postal mail). Please send an email to support desk and providing us with information relating to your concern.
How will we notify you of changes to this policy?
We may amend this Agreement at any time by posting the amended terms on our Website. We may or may not post notices on the homepage of our Website when such changes occur. You have the opportunity to review and comment on the revised policy before continuing to use our Services. It was last posted on 22 May 2018.