The Power of Relationships & Relationship Riches

It all started with a quote from Napoleon Hill: “One of the most important principles of success is developing the habit of going the extra mile.”

In a closed group taking a “challenge” on Facebook, this quote received several responses:

Scott Lovingood responded:
‎SherrieI honestly think the bar has been lowered in the last decade. Just going the extra few feet makes all the difference. So many people have decided to do just enough to get by. Doing above and beyond is seen as extraordinary these days.

Maruxa Murphyreplied:

‎Scott Lovingood, completely agree! I was just having lunch today with a successful marketer here in Austin, and we got on the topic of creating relationships that truly make an impact. The power of relationships that go above and beyond makes all the difference in the way marketing and selling works. I absolutely believe you can create more sustained money/income by growing relationships through being a valuable and extraordinary person. Sometimes, that extra-ordinary is the small things you do to show you care, or are thinking about them. Makes all the difference to happiness, how you make that money and of course, the actual revenue generated.

Scott Lovingoodreplied:

‎Sherriewhen I train our people every year I make sure they know this one key fact. If people like you they will forgive you making a mistake. You don’t have to be perfect you have to be liked. We are in the relationship business. we just happen to do taxes while we build them. The relationship is what separates us from our competitors and where we can make the biggest difference in people’s lives. We learn about them, feel for them and work to provide them the best value we can just like would for our friends and family. One lady refers to every new customer as her New Best Friend

Jeremy Stuzkareplied:

Wow Scott, that sounds exactly how my grandfather would describe business! … the circle is closing 🙂

Ben BrooksTreat every customer as the most important person in the world.

Paulo RoldanAnd the rest of your business partners should be treated the same way.

Jeremy Stuzkathere was one progressive company I worked for.. they taught me partners and co-workers are really internal clients, and thus should be treated as clients that you want to work with again 🙂

I posed this question again in another group of “super friends” and here are a few replies:

Ori Bengal said “call me” and we recorded the conversation:

Here at the two books Ori Bengal recommended:

David Frey‎”Today’s real currency isn’t cash or assets, it’s relationships! The number and quality of your relationships will almost always determine your financial future.”

Scott Lovingood who’s also in this group responded to ‎David

Awesome quote. I tell my people every year during training that we are in the relationship business. We just happen to do taxes while we build those relationships. If someone likes you they will forgive a mistake and come back. If you don’t have a relationship you have to be perfect and even then they may not come back.

Mike HillThat’s brilliant too! “We are in the relationship business. We just happen to SELL WIDGETS while we build those relationships.”

Christina VendleyBusiness doesn’t exist without relationships. It’s the glue that keeps it all together.

Everyone knows I believe in enriching others.  My motto is:

The Real Currency is “Relationship Riches” – Sherrie Rose